|Portrayed by||Nicola Sanderson|
|Introduced by||Dominic Treadwell-Collins|
|First Appearance||16 May 2008|
|Last Appearance||31 May 2016|
Vicky is a custody sergeant at Walford Police Station when Shirley Carter and Heather Peterson are arrested for being drunk and disorderly. Buchanan puts them in a cell together due to overcrowding, but turns the cell alarm off due to Shirley using it to call her constantly. When Heather suffers an asthma attack, Shirley has to bang on the door to attract Buchanan's attention. Buchanan gives Heather her medication, and listens to Heather and Shirley's woes about Minty Peterson, Phil Mitchell and Vinnie Monks.