|Portrayed by|| Linda Henry (1991–92) |
Victoria Alcock (2012)
|Introduced by|| Leonard Lewis (1991) |
Bryan Kirkwood (2012)
|First Appearance||28 November 1991|
|Last Appearance||3 May 2012|
|Duration||1991, 1992, 2012|
1991 saw Lorraine's first appearance. Pat and Frank Butcher were going through a hard time in their marriage so Pat decides to go to a bar, where she meets Lorraine. Pat helped a harassed Lorraine when a man kept pestering her. In 1992, came Lorraine's daughter, Mandy, which Lorraine takes no notice of. As Lorraine disowns Mandy, it's up to Pat and Frank to look after Lorraine's abandoned daughter. Pat and Lorraine then fall out, causing Lorraine to leave Walford.
Lorraine returned to Walford in March 2012, after being contacted by Lucy Beale on Mandy's mobile phone. Lucy believed that Mandy was cheating on her dad Ian with somebody named "L Stevens", which later transpired to be Lorraine. It is clear that Mandy's relationship with Lorraine is strained, but Ian learns to like her, so he allows her to stay with the Beales. One day, while Ian is at work and Mandy and Lorraine are alone in the house, Lorraine pulls Mandy's hair, telling her how much she hates her. Lorraine is unaware, however, that Lucy has heard her abuse. At a family meal, Mandy loses her cool with her mother and throws a glass of water in her face, which shocks Ian and amuses Lucy. Mandy then orders for Lorraine to leave Albert Square, which she does, but tells Ian about a man named Alex, one of Mandy's past relationships.
In Lorrraine's absence from Albert Square, she calls all of Mandy's ex-boyfriends and informs them where she is living currently. She returns to Walford months later, telling Mandy that she is dying after years of alcohol abuse. Mandy does not believe Lorraine and leaves her at the tube station, where she collapses from blinding pain. Mandy later visits Lorraine in hospital, against Ian's wishes, but realises that she must be back by 5 o'clock. Lorraine enjoys Mandy's company, but when Mandy insists that she must leave, Lorraine turns nasty and hisses that Mandy was an accident and that the only word she can use to some her up in "unloveable". This is the last time Mandy ever saw her mother. A few weeks later, Mandy decides to visit Lorraine in hospital again, but but she is told that Lorraine has died from pancreatitis. This devastates Mandy, and most of Albert Square help her through her grief. Mandy departs Walford at Lorraine's funeral.